Account & Subscription

Avatar

• I cannot equip some items for my Avatar
• Where can i change my outfits for my Avatar?

Account

• I get an error/performance issues/lagging when playing
• Why can't I change my e-mail?
• I've forgot my password, what do I do?
• How do I delete my account?
• How do I change my e-mail?
• Why am I not getting the password reset e-mail?

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Subscription

• Referral Program
• Price changes
• Elite Subscription
• How do I cancel my subscription?
• Where can I find a receipt for my subscription?
• I signed up for a Pro membership and got charged the entire annual amount instead of the price/month listed

Payment

• What type of Payment-methods do you offer?
• I'm not able to make a Payment